Services & AMC
Keep neonatal equipment clinical-ready.
Annual contracts, on-site servicing, and emergency triage for biomedical teams.
Service tiers
Coverage for the full equipment lifecycle.
On-site Servicing
Scheduled visits for calibration, preventive checks, and parts replacement.
Annual Maintenance Contracts
Facility-wide coverage with priority response for warmers, phototherapy, and partner equipment.
Emergency Breakdown Support
Rapid triage for machine faults during clinical hours via WhatsApp and portal tickets.
Client Onboarding
Asset register setup, AMC scoping, and training for biomedical and nursing teams.
AMC benefits
Why hospitals put maintenance on contract.
Fewer unplanned outages
Preventive schedules reduce warmer and phototherapy downtime in busy NICUs.
Predictable maintenance cost
Annual contracts clarify coverage, visit frequency, and priority escalation.
Faster clinical recovery
Serial-aware tickets and WhatsApp emergency routing shorten triage time.
Audit-ready documentation
Service records support biomedical compliance and hospital quality reviews.
AMC inquiry
Request a facility quote.
Share inventory scope — warmers, phototherapy, diagnostics — and we will follow up.
FAQ
Common questions
We manufacture infant radiant warmers and phototherapy units in-house, with technical documentation, brochure requests, and hospital enquiry support for each model.
Yes. Our diagnostics catalogue covers partner and dealership machines with Request Quote flows for hospitals and medical dealers.
AMC plans can cover a single department or an entire facility. We map serial numbers, set visit cadence, and prioritize breakdown tickets for contracted sites.
Emergency breakdown requests are routed through WhatsApp Business and the Service Portal. Contracted AMC clients receive priority dispatch windows.