Service portal

Report a breakdown. Route it to the right technician.

For existing clients: serial number, error type, and an optional photo of the fault screen. Emergencies can also use WhatsApp.

Breakdown ticket

Machine fault details

  1. Enter serial number from the equipment plate.
  2. Select the closest error type.
  3. Upload a photo of the display when possible.

Error type

Urgency

Image upload is local-only until backend wiring.